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03-27-2023 01:13 PM in
OthersDear Samsung member,
Greetings from Samsung customer support.
Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
1: From the Home screen, tap the Messages icon.
2: Tap Menu > Settings > Block numbers and messages > Block numbers.
3: Tap the minus sign next to the number you want to remove.
4: When finished, tap the back arrow.
We request you please contact the network service provider and ask them to provide the DND service.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Thank you for writing to Samsung.
Warm regard,
Samsung customer support
