Original topic:

Can't block on messaging | samsung

(Topic created on: 03-24-2023 04:46 PM)
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Aashu90
Beginner Level 2
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I get a lot of spam messages from a lot of companies, 
And there is no option there by which i can block those messages in samsung messaging app.

There is an option to turn off the notifications only. But still, it always there disturbing in messages.
7 Comments
Others
Go to messages app and click on three dot and then click on settings then click on 'block number and spam' and turn this on.
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S_Kumar73
Expert Level 5
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Even if u turn on the feature, that won't block the SmS received from registered 3rd party companies. Samsung members only allow us to block sms which comes from any number. But blocking sms from registered ids available in Google message services. Samsung still not provided that feature
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Ohk
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samfan91
Active Level 10
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Register for DND with your network operator and use Google messages to block any SMS....
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S_Kumar73
Expert Level 5
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I registered full DND but still getting so many SMS and Calls. If I sent mail they simply replied that will take necessary action, but getting even more calls from the same series of numbers. Especially getting calls from L&T Financials. They have 1000+ numbers it seems. If we block one number again received calls from another number. I think Airtel selling numbers to these 3rd party looters.
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samfan91
Active Level 10
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Yes, Airtel selling numbers to 3rd party services. I stopped recharging Airtel DTH connection from last year December and till date I'm getting calls from random people for immediate recharging. Google messages/phone app is the only relief until Samsung fixes their app...
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cs_member8
Moderator
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Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

1: From the Home screen, tap the Messages icon.
2: Tap Menu > Settings > Block numbers and messages > Block numbers.
3: Tap the minus sign next to the number you want to remove.
4: When finished, tap the back arrow.

We request you please contact the network service provider and ask them to provide the DND service.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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