Original topic:

Camera quality

(Topic created on: 04-18-2025 08:10 AM)
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ajsatyam
Active Level 1
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Have you noticed camera quality of your phone gets decreasing by time?
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inareshkm
Active Level 3
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Yes
goodthings
Expert Level 5
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Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
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Your's most welcome to here.
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RJ12347
Active Level 4
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Ha bhai mere to videography mein glitch line glitch pixel Ata hain Maine service center gaya Tha to un logo itna Harras Kiya kya hi bolu thik karke bhi nehi diya.....mere ko to is brand se ye ummed nehi thi bhorosa UTh gaya... I never gonna buy any Samsung product...I also suggest my friends and relatives to not buy any Samsung product...Dear Scamsung 🤣 you looted my 16500 only, let's see I now suggesting people not buying your product worth 2 lakh 🤗🤭
Janmajaya123
Active Level 10
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Samsung users, don’t stay silent!
Facing heating, lag, or missing features on your Galaxy A55 or Other Models?
You’re not alone.
Support this post and make Samsung hear us loud and clear!
Click here: https://r2.community.samsung.com/t5/Galaxy-A/Samsung-s-Response-Isn-t-Enough-Look-What-They-Said/td-...
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cs_member10
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Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we strive to ensure you have an excellent product experience. Our products undergo stringent global quality checks, and currently, there are no reported issues.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● Kindly check the physical condition of your camera lens.

● Use a microfiber cloth or a cleaning wipe to clean the camera lens.

● Reset the camera settings: Tap on Camera>Settings>Reset settings>Reset.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember the password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tap on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, kindly visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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