Camera focus problems.

[Sxotty]

Hi there.

Am I the only one experiencing problems with my camera not focusing?

(I have a Samsung A30 device)

[GrumpyOldMan]

Have you checked for software updates?

[Sxotty]

I actually have, but thank you.

[Gaopalelwe]

You not the only one

[Maps_sam07 · Accepted solution]

Hi  Sxotty

Please try the following troubleshooting: 

1. Open Camera app>> Settings>> Reset settings

2. Please go to Settings>>Apps>> Tap on the 3 dots on the top right corner>>Show System Apps>> Camera >> Storage>> Clear Cache.

3. Then please perform a soft reset of your device.

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however keep holding the buttons for a few more seconds.

[Sxotty]

Thank you for the help, but this too hasn't helped.

[Maps_sam07]

You can take the device to the service center so a technician can assess it further. To locate a service center near you, please visit the link below :

https://www.samsung.com/za/support/service-centre/