Original topic:

Camera flash takes faded pics in note 20 ultra

(Topic created on: 12-30-2020 10:52 PM)
1573 Views
Prashh
Active Level 3
Options
Others
I use note 20 ultra. Whenever I click pics with flash on the pic looks faded or looks like white washed.

I have camera protector installed but the flash round is cutout so it's not creating glare for that reason. Any idea what would be the cause or the issue?
TIA.
6 Comments
Anikroyale
Expert Level 5
Others
Remove that protector and try again. The photos are coming whitewashed because of the light which os travelling to the sensor directly by refraction even if there is a cutout.
Others
Please, remove camera protector and check..flash cutout is different thing..just give a try
Others
Kindly Add the Photo Sample
ankurp12
Active Level 6
Others
i faced same issue with camera protector which also had perfect cutouts....remove it....cera already has various coatings...it won't get scratched easily....


i removed it and my images came fine after that
Samsung_Support1
Moderator
Moderator
Options
Others

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
Others
If problem solved then click at 3 dots near my above comment and accept it as solution to help others 👍
0 Likes