Original topic:

Camera colour processing

(Topic created on: Monday)
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alurchip
Beginner Level 3
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Does anyone know what's the issue with the cameras post processing and the colour red? Like, I've had 3 Samsung phones over the last several years + my parents both have Samsung (most of them were A but my oldest was an M) and every single one of them were absolutely terrible at picking up the reds and pinks. The issues been there for literal years now so why isn't there anything done about it yet? 
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ND1244
Active Level 7
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Is it current issue?
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goodthings
Expert Level 5
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Please clear catche and clear data of this app also reset camera settings and reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time also optimize your's device in device care too also clear catche of all apps manually also update your's all apps too then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
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You're welcome to here.
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cs_member10
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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