Original topic:

Bug in Samsung Deep sleeping

(Topic created on: 01-14-2025 09:49 AM)
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Nebistar
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 any apps in deep sleep in hope of saving battery , disables app 
Not able to update that deep sleeping app automatically or manually 
U have to enable it from settings or remove from deep sleep to update
Next time when u use app put to deep sleep , remember it's not upto date 
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Yes I also noticed it sometime before
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cs_member10
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file and elaborate on your concern in detail. Also, share video clips and images for better understanding. This will help us to investigate further and resolve the issue.

Path share log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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