S21 FE have a bug. After installing 6.0, Ringtone volume decreases to zero automatically. Its completely irritating as we miss important calls sometimes.
You have two options 👇 1). Reset all settings and restart the phone. ✅️ 2). Android 14 (One UI6) is still new to phones, it will take some time to adjust. Wait for next update, it will be fix. Restart your phone daily avoid such problems. ✅️
As per your concern, we would request you to kindly perform the following steps to resolve your issue.
Check device volume settings: Tap on Settings > Sound & vibration>Volume > Drag the volume adjustment bar left or right to increase or decrease the device volume. To verify, play music and check the music sound. If the sound quality is good, then your speaker is working fine.
Clear Sound Picker data: Settings> Apps> Filter and Sort> Enable Show system apps> OK>Search Sound Picker> Storage> Clear data of Sound Picker.
Clear SoundAlive data: Settings> Apps> Filter and Sort> Enable Show system apps> OK>Search SoundAlive> Storage> Clear data.
Clear Adapt sound data: Settings> Apps> Filter and Sort> Enable Show system apps> OK>Search Adapt Sound> Storage> Clear data.
In case the issue persists, kindly share the report of the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
