Original topic:

Battery

(Topic created on: 04-19-2020 12:04 PM)
516 Views
Sammido
Beginner Level 2
Options
Others
Hi, can you please help me my battery phone is charging slowly, before it was quick what can be the problem?.

1 Solution


Accepted Solutions
Solution
Maps_sam07
Moderator
Moderator
Options
Others

Hi Sammido

 

Please reset your device settings: Settings>> General Management>> Reset>> Reset settings

 

If the issue still persists, please take it to the service center after the Lockdown

Please visit this link o locate a service center near you:

https://www.samsung.com/us/support/owners/app/galaxy-wearable-watch

View solution in context

0 Likes
2 Comments
Solution
Maps_sam07
Moderator
Moderator
Options
Others

Hi Sammido

 

Please reset your device settings: Settings>> General Management>> Reset>> Reset settings

 

If the issue still persists, please take it to the service center after the Lockdown

Please visit this link o locate a service center near you:

https://www.samsung.com/us/support/owners/app/galaxy-wearable-watch

0 Likes
2Pae
Active Level 7
Others
Go to the device maintenance in your settings ➡️battery➡️settings check if fast charging is enabled, that's if your device is the latest A series (50,70,80) or the S series
0 Likes