Original topic:

Battery backup problem

(Topic created on: 06-24-2018 02:41 PM)
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kna
Beginner Level 2
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This device is waste of money because of battery draining problem too much J7 2016 is better than J7 pro.
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4 Comments
geoehrdv
Beginner Level 2
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Sir I want to say that my j7 nxt's battery life is going more poor day by day please hell me.
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EZEE
Active Level 6
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The reason being that the ram is being used more efficiently with the latest 122mb update by Samsung . This caused major issue with battery drain. Hope Samsung covers all that with the new Major OS upgrade.
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kna
Beginner Level 2
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i am also facing same problem
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admin_
Expert Level 5
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We apologize for the battery issue facing in the device. We would recommend you to follow some troubleshooting steps in order to further isolate what you may be experiencing in your device. Find the troubleshooting steps on the provided link http://www.samsung.com/in/support/skp/faq/1101689. Please let us know what steps you have taken and if you have noticed any changes or improvements as this will help the Community to provide you further troubleshooting steps without repeating any procedure which you may have already followed. Be sure to hit ♡ when you find an answer that works for you.

For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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