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12-16-2024 05:42 PM in
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12-17-2024 06:42 PM in
OthersDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concerns with the banking application. We would like to inform you that we have not identified any issues at this time. However, if you are experiencing any problems after the recent beta update, please share the details of the issue on the beta platform so we can assist you further.
To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
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12-17-2024 06:55 PM in
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