Automatic Restart problem

[SatheeshdeviSatheesh]

I'm using A50s , Device is automatically restart issu detected when using my mobile

[Rajansappal]

not any problem Samsung Galaxy a50s i m using

[Rex251]

You can turn the feature off by going to Device Care > menu > Advanced > auto restart.

[SatheeshdeviSatheesh]

already turn off

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve auto restart issue please follow below given steps:-
Go to Settings > General management > Reset > Turn off auto start.

If the issue still persist, kindly register your concern in Samsung Members app along with short video while phone is restarting and error log file(Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support