Original topic:

After update green line comming on display screen

(Topic created on: 10-11-2024 03:34 PM)
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RAKESHJYOTIJENA
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After update the software green line comming on display. Service center denied for repair the same. Customer will suffer for the same.

image


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They denied They don't have any policy live now for replace the same.
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cs_member10
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We want to inform you that it is our best endeavor to provide you with an impeccable product experience at Samsung. Our products pass through rigorous quality checks which are globally recognized. The issue could occur due to usage and various factors, in case there is any kind of issue that occurs after the update then we are always helping our customers to resolve their issues. However, as you have already connected service team and they have guided you after inspecting the device according Samsung policies the chargers for repair are applicable. Furthermore, we would suggest you to kindly coordinate with the service team for further assistance.

Warm Regards,
Samsung Customer Support

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You guys are knowingly doing annoying the issues. Why then announcing the police replacement for till sept 30. If you have impeccable product.
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