This is not appropriate solution for that if product is defected and faded that what are giving this rude answerable mail by your Samsung department.
I have called samsung service team regarding the issue of gets colour fade of samsung spen case accessories with in 2 days .But they are saying samsung has not the policy of exchange.
It's almost with in 2 days Samsung spen case colour is faded that how cheap product you are selling to us.
Under Consumer Goods (Right to Free Return) section Act 49 with in 15 days.
It’s better to buy from other online platforms rather than Samsung shop.
Samsung Electronics Brand is not giving any claim for such cheap product you are selling .
Thanks for future purchase and your rude support n behaviour by sending such mails to your clients
Your Brand in not in such conditions that giving claim to your customer service. Wow what a big brand Samsung
