Original topic:

Accessibility button vanished

(Topic created on: 12-12-2022 11:40 AM)
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metroman
Beginner Level 2
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Using A72 in India. Updated to One UI 5 a week back. I used to keep some accessibility shortcuts in the floating accessibility button. But it vanished suddenly and I am unable to get it back.

I tried turning the setting on and off, reset accessibility settings and restarted the phone multiple times. But it has not helped. Any one else facing same problem?.
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Steve_Arthur
Active Level 3
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Did you check the transparency setting?
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metroman
Beginner Level 2
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Yes. Tried changing transparency but it did not fix the problem.
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cs_member8
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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