Thank you for reaching out to the Samsung community! We apologize for the Bluetooth connectivity issue, please follow the below steps to fix it:
- Navigate to settings>>Apps>>3 dot>>Show system apps>>Bluetooth>>Clear data. - Please run your device in safe mode. - Update the device software via FOTA or Smart switch. - If still issue persists, the relevant department will serve you better/speedily, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
