Original topic:

camera app issue 😦

(Topic created on: 12-21-2024 05:37 PM)
563 Views
aadityasharma_777
Active Level 8
Options
My Galaxy
I have done all the thing like restart. power on off. clear data. restart after clear data power on off after clear data . I am doing all this thing to solve this problem many time to show this I have attached all screenshot.
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4 Comments
Wodehouse
Expert Level 5
My Galaxy
You have to do a factory reset as a final solution

If this answered your query please tap 3 vertical dots to the right of my reply and tap resolved. Thank you 😊
goodthings
Expert Level 5
My Galaxy
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
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My Galaxy
Better take a proper back up of yours cell fone.. Reboot then see if it works orelse contact samsung customer care 🙏
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cs_member10
Moderator
Moderator
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My Galaxy

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that each application tends to manage its storage consumption based on the frequency and type of usage. As users interact with these applications, they generate various data entries which can lead to significant storage use over time.

It is the concept of the devices, when you use the application it will create the data and cache automatically. If you have any further queries, please feel free to get in touch with us. We are here to help and provide any information you may need.

Warm Regards,
Samsung Customer Support

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