Upgrade verification : Device not eligible

[AtG1985]

Why am I getting the above status for device verification, is this a problem only for me or is it being faced by other users as well?

[Parveen0171]

Same with me

[SabirMomin]

Me too

[Macvors1234567890123]

Which app

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file, we cannot analyze this issue, This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

[shubhamjS22ultra]

Same here

[vijaymonu]

Same issue with me