Original topic:

Samsung f06 5g stutter and jitter on app drawer April update

(Topic created on: 2 weeks ago)
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Mafiacpm1
Active Level 1
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My Galaxy

 


Hello,

I am experiencing significant stuttering and jitter in the app drawer and other UI animations on my Samsung Galaxy F06 5G after installing the April 2025 security update. The device was running smoothly before this update, but after applying the update, the app drawer and other transitions have become noticeably laggy and inconsistent, especially when the device is set to 90Hz refresh rate.

I have already tried restarting my device and clearing the cache partition, but the issue persists.

Here are the details of my device:

  • Model: Samsung Galaxy F06 5G
  • One UI Version: 7
  • Security Patch: April 2025
  • Issue: Stutter and jitter in app drawer and UI after the April 2025 update, more noticeable at 90Hz refresh rate.

Could you please investigate and provide a solution or update to resolve this issue?

Thank you for your assistance.

Best regards,


 

4 Comments
Timothy2
Expert Level 4
My Galaxy
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Mafiacpm1
Active Level 1
My Galaxy

The device was running smoothly  on january patch with one ui 7

Timothy2
Expert Level 4
My Galaxy
Ok🙏
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cs_member10
Moderator
Moderator
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My Galaxy

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● Check space availability: Settings > Battery and device Care > Storage.

● Check RAM in your device: Settings > Battery and device Care > Memory.

● Check app cache: Settings > Device care > Storage > CLEAN NOW.

● Clear cache memory of a particular application: Settings > Apps > pick the app > Storage > Clear Cache.

● Close Background Apps.

● Remove third-party applications.

● Remove memory card: Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount.

● Remove third-party accessories.

● Kindly disable Power saving mode( if enable).

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember the password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tap on Factory data reset to reset your device to its factory default settings. This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

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