Original topic:

Samsung A55 front camera issue

(Topic created on: 06-30-2024 04:56 PM)
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Members_srEmLF9
Beginner Level 2
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My Galaxy

I am facing color issue on front camera of A55

Whenever i take photo there is a strange pale or yellow shade in photo and it seems very ugly

Kindly fix this issue in next update 

5 Comments
cs_member10
Moderator
Moderator
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My Galaxy

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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Members_167tBgl
Beginner Level 2
My Galaxy

Hello

I am a55 samsung user .. and i have the same problem .. the selfie camera has a more bluish shade that i look like a cyanosed ill patient .. i did everything .. update and reset and all the same .. !! 

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Agah83
Beginner Level 2
My Galaxy

Hi, I have the same with my new A55 and I tried all the settings and resets. Nothing helps. I am very disappointed with this camera. This is the first time I have such terrible photos. The colors are distorted, you look old, tired and yellow sick with dead blue lips. Additionally, the photos are blurry and every time the eyes look blurry and bland. It is very hard to focus.

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Ubda
Beginner Level 2
My Galaxy
I am facing color issue on front camera of A55

Whenever i take photo there is a strange pale or yellow shade in photo and it seems very ugly

Kindly fix this issue in next update
0 Likes
Bik111
Beginner Level 2
My Galaxy
Really poor selfie camera.
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