Original topic:

Regarding my galaxy a35 heating and battery draining issue.

(Topic created on: 05-01-2024 07:27 PM)
955 Views
Members_iBq4g2x
Beginner Level 5
Options
My Galaxy

It heats a lot and drain battery faster even not connected to 5g. Compared to other samsung phone it is worse.  This was my first smartphone phone i didn't aspect such a problem from a samsung smartphone. 

4 Comments
cs_member10
Moderator
Moderator
Options
My Galaxy

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issues by using the given links.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes
JithinAjith
Expert Level 1
My Galaxy
Settings 》Google 》Devices 》Turn off scan for nearby devices
Settings 》Connections 》More connection settings 》Printing 》Turn off default printing service
Device care 》Battery 》Background usage limit 》Deep sleeping apps 》 add apps
Settings 》Location 》Improve Accuracy 》Turn off Bluetooth and WiFi scanning
0 Likes
Ajay_das
Expert Level 1
My Galaxy
Call to customer care 1800407267864 Complaint dere battery draining issue, say next update plz recover
0 Likes
Panks173
Active Level 4
My Galaxy
Yes, friend. I did it.
0 Likes