Original topic:

Found issue

(Topic created on: 04-29-2025 06:28 PM)
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shubhamjha27
Beginner Level 2
Options
My Galaxy
Yesterday I installed one ui 7 stable on my galaxy s23 and everything running fine except quick pannel, it remain black and I tried everything but it won't change its background it remains black. I don't know why it's a bug or what buy it really annoying. If samsung is listening please solve this issue.
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6 Comments
My Galaxy
Try resetting your settings

Inform me after doing this😃👍
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shubhamjha27
Beginner Level 2
My Galaxy
You mean I have to reset my phone
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bhaghwan
Active Level 6
My Galaxy
All settings to default
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shubhamjha27
Beginner Level 2
My Galaxy
How
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cs_member10
Moderator
Moderator
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My Galaxy

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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shubhamjha27
Beginner Level 2
My Galaxy
Thanks for replying, I have reported the issue
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