Original topic:

Display problem

(Topic created on: 02-02-2024 07:32 PM)
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amit2798
Active Level 3
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My Galaxy
When we change the display setting from natural to vivid no difference in image and colour try to rectify as soon as possible 
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amit2798
Active Level 3
My Galaxy
But lot of difference
In colour in samsung s 23 ultra in natural and vivid colour but in 24 ultra no difference pls see the screen shot .it's not only my problem it's worldwide problem pls check and solve the problem .it's seem to be software bug .1706913674939.jpg1706913674961.jpg
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cs_member10
Moderator
Moderator
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My Galaxy

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that the Galaxy S24 series model has been adjusted for colors and brightness for more accurate and comfortable vision while using. It has made some changes to the display technology to offer a more natural viewing experience, so you may notice differences in color depth when compared to older devices.

This concept of behavior on the display is an intended color adjustment and is not a defect of the product, so you can use it with confidence.

To provide our customers with the best possible experience, we value customer feedback and continuously work to make our products better and more efficient.

Warm Regards,
Samsung Customer Support

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