Original topic:

Contacts getting deleted automatically day by day on my galaxy A50

(Topic created on: 05-31-2020 03:55 PM)
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tapas29
Active Level 3
Options
My Galaxy
Some of my contacts are getting deleted automatically, I don't know why, any solution guys? Anyone facing same problem?
27 Comments
Anonymous
Not applicable
My Galaxy
where your contact saved?it's inside sim or gmail account?
0 Likes
tapas29
Active Level 3
My Galaxy
in gmail, some of the contacts getting deleted automatically, i can't find the contacts, but in truecaller app i can find all the contacts
Anonymous
Not applicable
My Galaxy
if it's inside gmail then you can retrieve that contacts
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cs_member10
Moderator
Moderator
Options
My Galaxy

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

We would like to inform you that please check if you have synced your data with your Gmail or Samsung account then you may retrieve your data. (Go to settings>>Accounts & backup>>Backup & restore>>Restore data)

 

However, if data has been lost accidentally and you have not taken any backup then there is no way to retrieve your data. For future we recommend you to take back up in phone.

Install Smart Switch App from Samsung galaxy Store.


Data backup process via 'Smart Switch Mobile App'>Open Smart Switch App >Click on Memory Card Icon >Backup option >Choose the data for Backup >Backup.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
My Galaxy

contacts are already synch with samsung account as well as Google account. but why contacts are getting deleted and modified automatically.

country code is changed to +1, contacts name is missing.

Samsung_a14c04L
Beginner Level 2
My Galaxy

Dear Samsung ,

     my contacts are getting deleted automatically from my phone from last 1 week ,and I tried the solution which you gave through the mail but still it is not working please take a strict action against this .

Thank you 

from 

Raghuveer Gouda 

am23
Beginner Level 2
My Galaxy

backing up and retrieving it is one thing , i am interested to know that why is this happening so i can avoid it in future. It has happened 3 - 4 times already now .. and its ver annoying when you cant find the contact you need to talk with

Anjan-c
Beginner Level 2
My Galaxy
Some of my contacts are getting deleted automatically, I don't know why, any solution guys? Anyone facing same problem? model A21s
Members_a8kcq3L
Beginner Level 2
My Galaxy

Same here. Contact automatically delete