Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Check out how to enable the fast-charge feature on your mobile devices and how to properly plug in the USB cable to the charging adapter. Also, view the types of authorized wired and wireless chargers available to use for your mobile devices
Step 1. Go to Settings > Device Care.
Step 2. Tap on the Battery icon.
image to select device care menu Step 3. Tap the Charging menu.
Select one of the charging modes below, based on the type of authorized fast charger you have.
To enable any one of the charging modes, simply tap the switch to the right side.
Fast charging: Enable this mode if you are using the Adaptive fast wired charger. Superfast charging: Enable this mode if you are using a wired Super fast charger. Fast wireless charging: Enable this mode if you are using a fast wireless charging pad.
Thank you for writing to Samsung. Warm regard, Samsung customer support
