Xenoshrav
Beginner Level 3
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08-17-2024 05:20 PM in
Mumbai
This is the third time my AC got leakage issue in just 3 months of purchase. Samsung quality control is pathetic in their AC segment. They are not even ready to initiate a replacement for the same. The product is under warranty, so they are repairing it every time. Once the warrenty will expire it will cost 3-4k per service for leakage issue.
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- SamsungINDIA
3 Comments
RanjithVarathar ajan
Active Level 1
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08-17-2024 05:27 PM in
Mumbai
I faced an issue with the foul smell. Raised ticket two times, both times they did nothing, just came to the house, and gave some tips. I arranged a cleaning service on urban clap, then the foul smell is gone. Their after sale service is pathetic. Once this ac is broken, will buy a new one from other company except samsung.

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08-18-2024 11:01 AM in
MumbaiDear Samsung Member,
Greetings from Samsung Customer Support!
We would request you kindly contact the dedicated WhatsApp helpline ( 1800-5-7267864 Operations 24*7 ) they will guide you with the exact information regarding this.
Warm Regards,
Samsung Customer Support
Xenoshrav
Beginner Level 3
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08-20-2024 11:41 AM in
Mumbai
They are of no use even I conveyed straight forward information that I am getting C4 22 error and there is a third time refrigerant leakage issue in 1 month still he asked me proceed for n number of diagnostic procedures which I have already done.
