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05-24-2020 09:31 PM (Last edited 05-25-2020 09:28 AM ) in
Mumbai- Mark as New
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05-24-2020 10:03 PM in
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05-24-2020 10:37 PM (Last edited 05-24-2020 10:37 PM ) in
Mumbaiabove is Samsung A5 and below is S10 plus.
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05-24-2020 11:19 PM in
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05-24-2020 10:48 PM in
MumbaiI am facing similar issue on my galaxy s10 after May update. Screen is also flickering at times.
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05-27-2020 06:56 PM in
MumbaiDear Samsung Member,
Greetings from Samsung Customer Support!
Please be assured and to resolve "Display" issue kindly follow the given below steps:
1) Safe mode:-Power off the device > Press and hold the Power key for one or two seconds to turn on the device > When the Samsung logo appears, press and hold the Volume down key.
Note :-To exit safe mode restart the device .
2)Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
Tap on Settings>Tap on General Management>Tap on Reset.
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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05-29-2020 02:24 PM in
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06-14-2020 11:25 PM in
Mumbai