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07-26-2020 09:05 PM (Last edited 07-26-2020 09:06 PM ) in
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07-27-2020 01:10 PM in
Mumbai1. Connection>more connections settings> disable nearby device settings
2. Location>improve accuracy >disable
A. Wifi scanning
B. Bluetooth scanning .
3. Google >click on 3dot>usage and diagnostics >off this option
4. developer option >background limit>no background processes.
5. Long press on each app specially 3rd party and rarely used app>app info>
A. Mobile data> allow background data usage>off
B. Battery >allow background activity >off
C. Notification >disable unnecessary notifications like promotional and unnecessary reminder notifications.
6. Device care>battery >select "optimised and adaptive power saving.
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07-28-2020 06:22 PM (Last edited 07-28-2020 06:22 PM ) in
MumbaiDear Samsung Member,
Greetings from Samsung Customer Support!
To resolve "Battery drainage" issue kindly follow the given below steps:
1)Battery optimization:-Settings>Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory
For more information on battery drainage please click on the link below:
http://www.samsung.com/in/support/skp/faq/1101689
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question) along with Video or Screen-shots(which application taking most of the battery). This will help us to further investigate and resolve your concern.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support