Original topic:

TU8570 - is this normal?

(Topic created on: 02-17-2021 10:14 PM)
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pbng80
Active Level 2
Options
Kolkata

I recently bought a 43" TU8570 from Samsung Plaza, Kolkata.

 

While I like the picture and sound quality, I am really bugged by the backlight bleed on this TV.

 

I booked a service request and the visiting technician told me that this is normal for all EDGE lit LED TVs.

 

I would like to share some pictures and want to know from the community if this is normal or not.

 

Thanks

IMG_20210213_002835.jpg

 

IMG_20210213_002746.jpg

3 Comments
Anikroyale
Expert Level 5
Kolkata
On one hand, as it is edge lit, its pretty quite normal, but on other hand, this much bleed is not normal. Are you experiencing issues while watching TV normally?
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champster
Active Level 3
Kolkata
My 55inch TU8570 has almost zero back light bleed but then I guess it is dual LED.. Not sure.
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TAGopal
Active Level 5
Kolkata
I don't think so it's normal bleeding... U need to escalate as early S possible to get it replaced or fixed. SAMSUNG have replaced the units like this in recent past. So it's your call to push them stringently 👍
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