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01-28-2025 09:55 PM (Last edited 01-29-2025 11:18 AM ) in
KolkataSolved! Go to Solution.
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01-29-2025 12:31 AM in
KolkataTo post in the Galaxy Gallery section, please follow these steps:
1. Tap the three dots in the upper-right corner of this page.
2. Select Edit and choose Galaxy Gallery as the section instead of Galaxy S.
If you find this helpful, kindly mark it as a solution to assist others:
1. Tap the three dots on my reply.
2. Select "Accept Solution."
Thanks for your support!

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01-29-2025 09:12 AM in
KolkataDear Samsung Member,
Greetings from Samsung Customer Support!
We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.
Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.
● Check space availability: Settings > Battery and device Care > Storage.
● Check RAM in your device: Settings > Battery and device Care > Memory.
● Check app cache: Settings > Device care > Storage > CLEAN NOW.
● Clear cache memory of a particular application: Settings > Apps > pick the app > Storage > Clear Cache.
● Close Background Apps.
● Remove third-party applications.
● Remove memory card: Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount.
● Remove third-party accessories.
● Kindly disable Power saving mode( if enable).
● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
● You can reset your device by following the steps:
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember the password then advise to reset (Forgot password) your Google account.
Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings. This will erase all data, including files and downloaded apps.
If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
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01-29-2025 11:21 AM in
KolkataI haven't installed any 3rd party apps there 😂 .
