Original topic:

Battery Auto Draining Problem

(Topic created on: 11-05-2023 02:57 PM)
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D_Datta
Active Level 1
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Kolkata
I have bought S21 FE (Exynos Version) mobile since 2 months. One thing I have noticed since the purchase is that the battery is draining automatically. It was at a moderate level then. Then it was seen that 10-12% battery was drained throughout the night (8 hours). But now it's not tolerable anymore, now it drains 40-45% charge at night (8 hours). Which is very unstable for me and also very painful. I contacted customer care and followed their instructions. Same result even with safe mode on. I can't solve it at all. Not getting any satisfactory solution from Samsung either. Is there anyone who can provide a solution to this problem? Or is there anyone who has faced such problem? If so, how did you solve it?
17 Comments
Nothingnew
Active Level 1
Kolkata
I wont update my phone now , because every update brings bad battery backup
Kolkata
1. Check if its running 5G. If yes, would suggest you to shift to 4G as currently 5G networks are very unstable.

2. Setup routines to save battery at night (screenshot attached)

3. Turn off AOD if you are using it by keeping it active for selected schedule.

4. Check the network strength where the phone is placed during night. Low network strength results in more battery usage.

5. Turn of emergency services and earthquake alerts under location settings1699176663646_1699176663639_0.jpg
D_Datta
Active Level 1
Kolkata
Screenshot Attached1699177281513_1699177281498_0.jpgScreenshot_20231105_154025_Call settings.jpgScreenshot_20231105_154010_Settings.jpg
Kolkata
Ok. What does the battery consumption page show? Give the ss for the stats during night
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D_Datta
Active Level 1
Kolkata
Check plzScreenshot_20231106_103700_Device care.jpg
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Kolkata
Thats really bad. For now you can try the following

1. Turn off wifi calling
2. Check signal strength from Settings >> about phone >> status information >> sim cards. If its below -105db, this could be draining the battery
3. Backup and reset
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D_Datta
Active Level 1
Kolkata
But why is the same charge drain in safe mode?Screenshot_20231106_120131_Settings.jpg
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Kolkata
If this is the case, raise it on the online support and service centre.. if that doesnt help, take it to twitter
D_Datta
Active Level 1
Kolkata
Thank You
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