Original topic:

WiFi and Bluetooth problems

(Topic created on: 07-26-2024 12:38 AM)
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sameerraahi
Active Level 1
Options
Jaipur
WiFi and Bluetooth not working 
Help me please 🙏 
5 Comments
Kushal0
Active Level 4
Jaipur
Any details?
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Rothi
Active Level 7
Jaipur
Any details?
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goodthings
Expert Level 5
Jaipur
Please reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time, restart your's device without any Sim in slots also interchange Sim in slots also turn off power saving mode then go to wifi settings and click on intelligent wifi then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Jaipur
Your's most welcome to here.
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cs_member10
Moderator
Moderator
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Jaipur

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query kindly perform the following steps to resolve your issue.

Reset app preferences: Settings > Apps > More option > Reset App Preferences.

Clear cache: Settings > Apps > Menu > Show system apps > Search and type "Bluetooth" > Bluetooth > Storage > Clear cache > Clear data > OK.

Reset settings: Settings>General Management>Reset> Reset all settings to their default.

Galaxy device wi-fi issue: https://www.samsung.com/in/support/mobile-devices/how-to-troubleshoot-a-galaxy-phone-that-wont-conne...

In case the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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