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Subject: Feedback on Samsung S24 Ultra Camera Performance

(Topic created on: 05-22-2024 06:49 PM)
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batchu
Active Level 4
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Hyderabad
Dear Samsung Electronics Team,

I hope this message finds you well. I am writing to provide detailed feedback on the camera performance of the Samsung S24 Ultra, specifically addressing issues encountered during night mode and normal photo shooting mode.

Firstly, I have noticed significant problems with the night mode feature. 
Despite the advanced capabilities advertised, the night mode exhibits a lot of shakes and produces subpar quality output. 
The images often appear blurry and lack the expected clarity and sharpness, even in well-lit night settings. 
This diminishes the overall experience, especially when compared to previous models or competing brands that handle low-light photography more effectively.

Additionally, the normal photo shooting mode also presents considerable issues with stability. Even when using a tripod, which should theoretically eliminate most movement, the photos still show a lot of shakes.
 This results in images that are often unusable due to the lack of focus and the presence of motion blur. 
It is particularly disappointing given that a tripod is typically employed to achieve the highest possible stability and image quality.

Overall, the output from the camera in both modes does not meet the high standards expected from a flagship device like the Samsung S24 Ultra.
 As a loyal Samsung customer, I am keen to see improvements in these areas to ensure the device lives up to its full potential and the expectations of its user base.
The advancements in color accuracy and picture clarity are truly groundbreaking and have set a new benchmark in smartphone photography.The unparalleled color accuracy ensures that photos are vivid and true to life, capturing the world with stunning precision. Additionally, the exceptional picture clarity allows for remarkably detailed images, making every shot look professional. These enhancements are indeed game-changing and elevate the user experience to an unprecedented level.

I hope this feedback helps in addressing these issues promptly. I look forward to software updates or solutions that can enhance the camera performance of the Samsung S24 Ultra.

Thank you for your attention to this matter.

Best regards,

[Batchu Obed]

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cs_member10
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Hyderabad

Dear Samsung Member,

Greetings from Samsung Customer Support!

We appreciate you taking the time to share your suggestions and appreciate the time and effort you have spent sharing your valuable feedback. we are continuously working to make our products better and more efficient.

Warm Regards,
Samsung Customer Support

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cs_member10
Moderator
Moderator
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Hyderabad

Dear Samsung Member,

Greetings from Samsung Customer Support!

We appreciate you taking the time to share your suggestions and appreciate the time and effort you have spent sharing your valuable feedback. we are continuously working to make our products better and more efficient.

Warm Regards,
Samsung Customer Support

Adityakaushik03
Beginner Level 4
Hyderabad
🙏
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