Original topic:

Samsung pass app not working

(Topic created on: 06-19-2025 07:28 PM)
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Shanmukhamatte
Beginner Level 2
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Hyderabad
Samsung pass app not working in my Samsung s25ultra ,it's a new phone, already have issues with my phone, 



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1 Comment
cs_member10
Moderator
Moderator
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Hyderabad

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.

● The clear cache memory of a particular application:
Settings > Apps > Now pick the app you like to clear off the cache memory > Storage > Clear Cache.

● Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

● Kindly uninstall and reinstall the application.

● Keep your app updated: Tap on Google Play Store app or Galaxy Store> Manage apps & device> Apps available to update> If you want to update apps individually, tap See details and then tap the Update button next to the app you would like to update.

● If you get a temporarily unavailable error: It may occur because of network problems, Samsung Wallet app or related service errors, installation of external files that may have permission for the device or rooting files. So, the exact cause may vary depending on the sources. Please update the latest version of the Samsung Wallet app, and check if the Internet browser is normally accessible through a mobile data network (LTE, 3G, etc.) after disconnecting Wi-Fi.

In case the issue still occurs, kindly contact the dedicated Samsung pay helpline ( 18001237729 Operations 24*7) for further assistance.

Warm Regards,
Samsung Customer Support

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