S23 Ultra camera issue

[Firroz]

After getting the April and may updates the camera performance and pics are very worst..

Pics are coming like VGA Camera pics.. Photo pixel is cracking while taking the picture. Kindly update this in next updates and that to mobile is getting too heat and battery drying is very speed ..

# S23 Ultra.

# S Series ..

#S23 ultra camera issues 

[Umangmathur]

Please try clearing the cache data and resetting the camera app to default setting and also please try factory resetting your device.

[Firroz]

Done twice..but no use ..

[AkshayPisal]

Only option remains downgrade to one ui version to 5.1 or 6.0.
Samsung will never push software update that can fix camera problems & other problems like heating battery drain n all, reason being they want to sell their current s24 lineup phones & Upcoming S series flagships.

I have seen this issue with my friend S22 ultra. That phone camera is worst right now compared what it was throughout the year after launch.

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Galaxy device camera issue: we'd request you to follow the easy troubleshooting steps which might help to solve the issue.

Check physical condition of your camera lens.
Broken camera lens>> Scratchy camera lens.
Note: Please check there is no laminated or tempered glass pasted on camera.
Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt and dust from the camera lens.

Reset camera settings:
From the home screen tap on Camera>>Tap on Settings>>Scroll up and tap on Reset settings>> Tap on Reset.

Clear camera application data-
Kindly check the device once after clearing the data from the camera app.
Please follow the below steps:
Navigate to apps screen and tap on Settings.>>Tap on Apps>>Tap on Camera>>Tap on Storage>>Tap on Clear Data>>

Remove third party application
Kindly uninstall that application by following the below steps and check once as the issue might occur due to third-party applications.
Navigate to apps screen and tap on Settings>>Tap on Apps>>Select the third-party application from Apps (Eg. DU Recorder) >>Tap on Uninstall>>

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please register your concern in the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support