Original topic:

Battery drain after new update

(Topic created on: 03-07-2024 02:22 PM)
517 Views
eashwar_g
Beginner Level 2
Options
Hyderabad
Hi, 
I have installed the new update and since then battery drain is abnormal, any tips will be useful.

attaching battery details of last 3 days.
can someone help in resolving this abnormal drain


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9 Comments
goodthings
Expert Level 5
Hyderabad
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. Also stop all background apps also remove unused apps also put unused apps deep sleep or sleep mode, turn off location when necessary open than close, use 60 Hz.refresh rate of display, use dark mode stop adaptive brightness. If you like please accept as a solution it's help to others users also, click 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Hyderabad
Your's most welcome to here.
Harsh_bansal
Active Level 3
Hyderabad
Which phone
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eashwar_g
Beginner Level 2
Hyderabad
s24 ultra
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Sayan_SS_
Expert Level 5
Hyderabad
Please Charge Your Device Between 20% to 85% and Limit The Background Uses of Other Apps.
Still The Battery Issues 🔋Remainded Please Complain To Samsung Support.
To Complain To Samsung Support Follow The Steps:-
Open Samsung Member→Click on Support Present Below→Click on Report→Type Your Report And Clip The Image Through The Clip Button Present Above→Click on Send.
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Anonymous
Not applicable
Hyderabad
which phone
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Mayur000
Active Level 10
Hyderabad
Don't worry, you will get better experience.


Right now many apps not following latest android 14 policy hence heating, lagging.

Keep updating Play Store apps and galaxy store apps.
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cs_member8
Moderator
Moderator
Options
Hyderabad

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that when you initially use the terminal, the battery consumption may be rapid due to learning battery usage patterns and application of performance optimization. It will stabilize after a certain period, but if you still have problems, kindly perform the following steps.

Perform Battery Optimization
Battery optimization helps you to boost the battery performance of your device. To check battery optimization:
Settings > Select Device Maintenance/Device Care/Battery and device care > Optimize > Optimize all options like Battery, Storage, and Memory

Turn off Wi-Fi, GPS, Bluetooth, etc.
Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them: On the home screen swipe down the notification panel > Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Check device network fluctuation
Kindly check whether the mobile network fluctuates frequently or if the network signal is low in your area. In both cases, the battery will drain considerably fast.
Recommendation: We recommend you avoid using it in areas with low network/fluctuation.

Reduce display brightness level
Kindly set the device display brightness in auto mode (If available).
Adjust screen timeout settings: Settings > Display > Screen timeout > Select minimum screen timeout.

Check and update the App: Kindly check which application or interface is using more battery from device care. And try to update the app or avoid using that app.

Close background running apps
Close all the background running apps when not using them,

Turn off auto sync of e-mails, app data, etc.
We request you turn off the auto sync option, it will stop the synchronization of the device with the server & reduce the battery drainage.
The steps to turn off auto sync are:
1. Swipe down on the home screen to open the notification panel.
2. Turn off the auto sync option.
Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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eashwar_g
Beginner Level 2
Hyderabad
except reset I did everything, drain is horrible
it is at 29% with 1hr screen time since morning(100)
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