Original topic:

After last update wifi is very slow in phone

(Topic created on: 11-06-2022 10:50 AM)
740 Views
prabhat39
Active Level 4
Options
Hyderabad
Actual we are getting 62mbps speed in wifi here .software glitz is their
6 Comments
Oneui_new
Expert Level 5
Hyderabad
my bro. wifi speed is not connected with software update. may be there is a network issue. did you check the connection type? may be your hotspot connection is 5Ghz and your phone supports 2Ghz.
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Runnerr
Active Level 4
Hyderabad
You need to change the phone settings to 5GHz. Mostly Airtel broadband provides 5GHz speed
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Runnerr
Active Level 4
Hyderabad
Other inform your service provider to update the firmware of the modem. I had this slow speed issue with airtel. They updated the firmware and now i get full speed.
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prabhat39
Active Level 4
Hyderabad
No network issue here but it was very slow in wifi .I have checked with oneplus & realme . I am having jio fiber & airtel also this issue . Not in network I think so. Every device in home working very . Except this phone .even samsung members also also opening slow
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cs_member8
Moderator
Moderator
Options
Hyderabad

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. And please follow the easy troubleshooting steps which might help to solve the issue.

Note: Any prompt that says "Authentication Error" is related to an incorrect password. Please contact your Internet Service Provider for assistance regarding changing your Wi-Fi network password.

1: Settings >> Connections >> Wi-Fi >> W-Fi network >> Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.

2: Reset Network Settings: Setting >> General Management >> Reset >> Reset Network Setting.

3: Restart the Router and Mobile Device. Switch off your Router (at the wall or with the power button on the router) and wait for 2-3 minutes before switching it on. While you're waiting, press the Power button on your mobile device and select Restart.

Once the router has been successfully connected to the internet again, try to connect to your network on your mobile device.

Make sure there is no interference between the router and your mobile device. Concrete walls, fridges, and microwaves can all interrupt the Wi-Fi signal.

4: Disable flight mode. Find the Airplane/Flight mode option and turn it off.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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punit73174
Beginner Level 2
Hyderabad
After update my wifi is very slow please help
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