Original topic:

A51 Oct software update has issues

(Topic created on: 10-17-2021 10:40 PM)
235 Views
nad423
Beginner Level 2
Options
Hyderabad
After I updated the software today, my Samsung A51 got so many issues. Suddenly its getting hung, no sound, and getting switched automatically. Please provide solution for this.
3 Comments
Hyderabad
RESET SYSTEM SETTINGS ONCE !
AND CHECK AGAIN STILL PROBLEM??
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Hyderabad

Dear Samsung Member,
  
Greetings from Samsung Customer Support! 
 
We acknowledge your query and apologize for the same. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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theikram
Active Level 3
Hyderabad
How many MB was updated???
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