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09-15-2024 12:09 PM in
Gaming HubYeah
Game optimising service is reasonable for fps drop and low resolution for
Call of duty
Genshin impact
Warzone mobile
Etc.
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09-15-2024 03:16 PM in
Gaming HubDear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we request you kindly share the log file. Also, share the same video clips for better understanding. This will help us to investigate further and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support