Screen recorder fast forward bug

[Vipin Sharma]

Hi, I bought my Samsung M21 last year in June and from last 2 months I am facing the fast forward glitch in the screen recorder, Whenever I record some gameplays then it automatically fast-forwards, I thought it will be fixed with an softwares update but it didn't, kindly please help me and fix the bug otherwise I am going to rate the phone 1 star on Amazon🙏🙏

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

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Warm Regards,
Samsung Customer Support

[Hitesh]

Hi, I am also facing same problem on my M21 device , you have finded any solution or not ???

[Vipin Sharma]

Nope, I didn't find any 😔

[SaNtHoShN0052]

Hi iam a samsung galaxy m31 user , iam also facing the same problem , when iam playing games i used to record it by game booster recorder , after recording i played the viedo , it was recorderd with auto fast word . I believe samsung community will resolve the bug and i tried attach the viedo with this report but there is only image attaching option

[Akashrai0903]

Same problem
Please solve fast
Samsung community

[GurudattaDighe]

Hi, I am also an M31 user and facing the same issue since purchase.  

this is my screen record demo #Fast forwarded 

[RITZZ1]

solved or not 

[2005Ayush]

Hey guys did you find a fix ?

[2005Ayush]

I reported the issue to Samsung and they promised to fix it in next update...hope they do so