Original topic:

update problem

(Topic created on: 05-24-2025 09:57 PM)
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Moto45
Active Level 1
Options
Galaxy Z
after updating I am facing problem on status bar the battery percentage is not showing correct figure the real battery percentage and the percentage showing on status bar are different
6 Comments
Mani4
Expert Level 5
Galaxy Z
how do you know that real battery percentage is different?
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Moto45
Active Level 1
Galaxy Z
When go in setting there you can find real percentage I also have screenshot for the same
Mani4
Expert Level 5
Galaxy Z
u please try to clear cache partition
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Moto45
Active Level 1
Galaxy Z
Ok
Moto45
Active Level 1
Galaxy Z
I did it by optimising but problem is still there
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cs_member10
Moderator
Moderator
Options
Galaxy Z

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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