Original topic:

Z flip 5 Order delay

(Topic created on: 08-26-2023 02:01 PM)
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Raj2505
Active Level 2
Options
Galaxy Z
Anyone aware is Samsung India Mfr unit facing warehouse or logistic issues. Ordered flip 5 again, and it's showing one month waiting time in Delhi 
Last order was cancelled due to delay in delivery . 
4 Comments
Raj2505
Active Level 2
Galaxy Z
I just followed a thread on Samsung Community channel for Europe. It's a same issue over there as well, where there is a shortage of Supply. I know few people have started moving to another brand that has exactly same features . Razr 40 ultra. I am seriously thinking to cancel my order and purchase this one instead.. I don't think samsung bothers for such issues
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cs_member10
Moderator
Moderator
Options
Galaxy Z

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same.

We would request you to kindly call on the concerned helpline number, the concerned department will definitely resolve all your queries 1800-5-7267864/1800-40-7267864.Kindly press option 3 for the Samsung shop.
.
Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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Raj2505
Active Level 2
Galaxy Z
Dear Samsung Team, I already escalated this issue to the samsung e shop team , unfortunately they can't do much as they said that logistic team is facing operations problems. See if you can help and expedite the order. Order booked on 16th Aug and delivery date is 16th Sep, order ID 33534962822
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sou2401
Beginner Level 2
Galaxy Z
Did you get product?
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