Z Flip 5 Network Problem

[AbyJoyce]

Hello, I have a problem with my Z Flip 5 on Network. If I am in a city with full Network, phone is working good and can make and receive phone calls and Data in 5G. If I am in a rural area with less coverage, phone always shows Emergency calls only. This Problem started from the last security patch update. JIO sim always shows emergency call and Airtel shows very unstable network. The same sim in my other Samsung M33 shows no problem and working fine. I have tried network setting reset and even full factory reset but no Luck. Anyone faced similar issue? Shown at a samsung authorized service center and they said they couldn't find issue and reset all the pins on the phone. If issue persists they are recommending to change the display as the antenna wires are passing through the display. 

[goodthings]

Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue and wait for next update maybe fix it by Samsung team soon. If you like please accept as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

You're welcome to here.

[BiRdMaN]

Send an error report along with log files to customer support through this members app and Samsung will add/fix it in the next update. To do that follow this procedure
Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

If you find this helpful I'd appreciate it if you could Accept it as a solution Thank you 😊

[GhaghlkaHarsh]

I am also facing same issue

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, you have already done the possible troubleshooting steps and the issue remains unresolved, we kindly request that you visit our service center. Our technical team will be able to inspect your device physically and provide you with detailed information and assistance.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[shrishtu]

I am facing the same issue

[alokbose]

After september patch update I am also facing the same issue

[mike343]

Hello everyone
I am using Samsung Galaxy flip 5 model SM f731n. 5g network is not available on my jio Sim. Please advise