I am getting noisy sound in my Samsung galaxy z flip 5 from my last two updates. Getting irritated with this crackling sound from the speakers. Can you please check and resolve this issue in the future update.
As per your concern, we would request you to kindly perform the following steps to resolve your issue. However, we are taking your valuable feedback regarding this.
Disconnect anything plugged into the headphone jack like, a selfie stick, headphones, Bluetooth, etc. Remove any third-party case, protective films, or any other accessory that usually comes in contact with your device.
Check device volume settings: Tap on Settings > Sound & vibration>Volume > Drag the volume adjustment bar left or right to increase or decrease the device volume. To verify, play music and check the music sound. If the sound quality is good, then your speaker is working fine.
Clear Sound Picker data: Settings> Apps> Filter and Sort> Enable Show system apps> OK>Search Sound Picker> Storage> Clear data of Sound Picker.
Clear Sound Alive data: Settings> Apps> Filter and Sort> Enable Show system apps> OK>Search Sound Alive> Storage> Clear data.
Clear Adapt sound data: Settings> Apps> Filter and Sort> Enable Show system apps> OK>Search Adapt Sound> Storage> Clear data.
In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
