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05-31-2024 10:51 AM in
Galaxy ZDear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we have identified that the Samsung Messages app suddenly stops or shuts down after updating to the latest Google Meet app version(v246.xxx). We apologize for any inconvenience that may have caused to users. Currently, we are investigating the issue to find further information.
In the meantime, please hold on updating to the latest Google Meet app version.
Path for a workaround: ① Settings > Apps > search ‘Meet’ > tap ‘Force stop’.
② Settings > Apps > search ‘Meet’ > More options(⁝) > tap ‘Uninstall updates’.
If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Warm Regards,
Samsung Customer Support
