I lost my previous phone it was pickpocket at Banglore. Now I bought new phone. Now I can't able to get cloud access. Asking for backup codes. Which I don't have. I'm having police complaint copy of lost mobile. Is there any way to get my cloud access ???? Please advise. Thanks in advance!
As per your query, we want to inform you that the "Enhanced Data Protection" is a Samsung security feature that encrypts and stores your personal information in Samsung Cloud, allowing you to backup and restore your data using a recovery code. This code is generated once during setup and must be recorded for data retrieval.
Generating a recovery code: ●The recovery code is a 28-character code that can recover your end-to-end encrypted data if all your user devices are unavailable.
● You cannot view the recovery code again after it's generated, so it's crucial to record and store it securely.
● If you lose both the device with the ‘Enhanced Data Protection’ feature and the recovery code, you will not be able to access your end-to-end encrypted data.
