In call issues

[VamsiGowd]

In my zflip5 if i am making any call i am able to hear first word from them after that i am unable to hear caller voice. I am facing this issue after making update to December security patch. Can you please check and let me know regarding this issue.

[Wodehouse]

I'm happy to help you troubleshoot the issue with your Galaxy Z Flip 5. It's frustrating when you can only hear the first word of a caller's voice before the audio cuts out.

Since this issue started after the December security patch update, it's possible that the update introduced a bug or compatibility issue. Here are some potential solutions to explore:

- *Check for additional updates*: Ensure you're running the latest software. Go to _Settings_ > _Software update_ and check for any new updates.
- *Restart your device*: Sometimes, a simple reboot can resolve connectivity issues. Try restarting your Z Flip 5 and see if that resolves the problem.
- *Disable and re-enable Bluetooth and Wi-Fi*: Go to _Settings_ > _Connections_ and toggle off Bluetooth and Wi-Fi. Wait for a few seconds, then enable them again.
_Reset network settings_. This will reset your network settings to their default values.

If none of these steps resolve the issue, it's possible that there's a hardware problem or a more complex software issue. You may want to visit a Samsung service center or contact their support team for further assistance.

Please do check this link
https://www.androidauthority.com/samsung-galaxy-z-flip-5-problems-fixes-3368668/

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊

[goodthings]

Please reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time also optimize your's device in device care too also reset call settings and clear catche of all apps manually then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issues by using the below given link.

● Galaxy device microphone issue: https://www.samsung.com/in/support/mobile-devices/what-to-do-if-your-microphone-or-speaker-is-not-wo...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support