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12-13-2022 06:24 AM in
Galaxy ZI want to update my device ...
Its running on Android 11
Ui version - 3.1.1
Hence - samsung members app is also not working ( showing its not supported in this region )
( e- sim option not showing )
( sim car manager is not there )
Very bad service by samsung support
They have only one answer for all the problem .... which is - visit the service center !!!
Please someone help ??
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12-13-2022 08:49 AM in
Galaxy Z- Mark as New
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12-13-2022 11:34 PM in
Galaxy Zyes i tried ,, but it dint helped !!!!
then i updated my device thru odin samsung ...
now its running on Android 13
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12-13-2022 11:56 AM in
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12-13-2022 11:35 PM in
Galaxy Zi updated my device thru odin samsung ...
now its running on Android 13

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12-27-2022 12:34 AM in
Galaxy ZDear Samsung member,
Greetings from Samsung customer support.
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same.
We would like to inform you that the products manufactured in different countries may vary in features, specifications, designs, and warranty guidelines.
So, we would recommend you to get connected with the Samsung customer support team of the respective country you have bought your product from, with the below-mentioned details for better and prompt assistance.
1) Product Details.
2) Serial Number.
3) Contact Number.
4) Complete Address.
5) Issue.
Here are the details: https://www.samsung.com/p
Thank you for writing to us.
Warm Regards,
Samsung Customer Support.
