Original topic:

Green Line Issue Z Flip3

(Topic created on: 11-19-2025 02:05 PM)
296 Views
rajeshuk74
Beginner Level 4
Options
Galaxy Z
My Samsung Z Flip 3 is experiencing the green line issue for the second time within 18 months of purchase, as a new display was installed eight months ago and the issue recurred ten months later following the One UI 7 update, however Samsung has not provided a resolution to this issue.

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4 Comments
goodthings
Expert Level 5
Galaxy Z
Kindly complaint to Samsung customer care support through Samsung Members App as a error report also send log files along with this error report for this issue. Then go to service center for replace/repair it's. If you like Please accept it's as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy Z
You're welcome to here.
cs_member10
Moderator
Moderator
Options
Galaxy Z

Dear Samsung Member,

Greetings from Samsung Customer Support!

We have highlighted your concern to the dedicated team for further discussion on the case. They will contact you as soon as possible. You are our valued customer and we appreciate your patience in this regard. We assure to provide you with the resolution as per the Samsung guidelines.

Warm Regards,
Samsung Customer Support

rajeshuk74
Beginner Level 4
Galaxy Z
Samsung support is so adamant about getting the phone repaired. Their argument is that the phone is out of warranty but my argument is even if the phone is out of warranty the display screen should be having a warranty which was replaced only 9 months back.
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