Original topic:

Galaxy Z Fold 6 Battery Drain Issue

(Topic created on: 07-23-2024 10:30 AM)
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pratyush369
Active Level 6
Options
Galaxy Z
I have recently switched to the Galaxy Z Fold6 and the battery life is subpar and doesn't last that long. I spoke to another owmer of Fold6 who confirmed the same. Samsung should look into this. Also I have already considered the fact that the phone is still learning usage pattern but still it is very very low.
10 Comments
Sameer
Active Level 8
Galaxy Z
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AmitDelhi
Beginner Level 2
Galaxy Z
True.. battery is draining very rapidly in fold6. I had to opt for power saving mode to make it workable
cs_member10
Expert Level 5
Galaxy Z

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that when initially using the device, battery consumption may be rapid due to learning battery usage patterns and application of performance optimization. It will stabilize after a certain period, but if still facing issues, kindly perform the following steps to resolve your issue.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

JPSINGHmansa
Active Level 2
Galaxy Z
Samsung has no solution for it .we have to suffer with this. They have just typical answer just like auto reply massage.
pratyush369
Active Level 6
Galaxy Z
Samsung should at least acknowledge that there is an issue seems like they are in denial
PRATEEKJANGRA
Beginner Level 3
Galaxy Z
Its true. , in normal usage of it only last for 8 to 10 hr , and samsung only using auto reply ..... please samsung team find the solution to fix this problem
martin271994
Beginner Level 3
Galaxy Z
I Samsung should revert back to these concerns
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avi2345
Beginner Level 2
Galaxy Z
Dear Samsung Service and R&D team 


Fold 3, 4, 5, 6 owner here.


I bought the Samsung Fold 6 from Reliance Digital Kolkata bearing the seroal number of Fold 6 serial number RZCX613PTGZ with IMEI number as 355566790005079 On 21st July 24.

I just left a very positive review a few minutes  on all of the great changes the fold 6 delivers as you tube blogger of technology channel in in India . 

Now i want replacement or money refunded to me for Fold 6 .

Now I have to leave a very critical review with the hopes that it is seen because I'm sick of Samsung downgrading the speakers on phones in order to reduce weight in an order to save cost or to meet some garbage metric. Sound / speakers is the last area that should be sacrificed.

The fold 6 is the most premium phone Samsung makes. We are all so proud of owning this technology and being able to experience something truly incredible... Which is why I had to make a second thread in the hopes that Samsung sees this.

The fold six 6 speakers are the worst speakers I have ever heard on a premium phone. I cannot understand why Samsung would cheap out in this area. The sound quality is truly horrific. Each generation since the fold 4 the sound quality has gotten worse and worse and listening to people talk on my phone on speaker, listening to any voices, listening to music, it sounds like I'm listening on one of the cheapest phones out there. I'm talking I have heard budget phones ($100-$300) with better speakers. It hurts to listen to people on speaker with high volume.

If you are an audiophile, or if you got this phone to enjoy media content then this may truly disappoint. I have not sent any phone back before from Samsung and this may be the first.

I see they have all kinds of different audio settings in their menu. Cool. It does not change the sound quality. It might change the tones, or highlight certain components of audio but it does not change the extremely low quality speakers that they used in this phone. I'm talking garbage tier.

Samsung I am deeply ashamed that you continue to reduce audio quality on the speakers to meet metrics. The majority of the phones experience is sound along with the screen.

Sorry if this is triggering for those that got their new phone (as did I) The goal here is hopefully get this seen.



Thanks and Regards 

Avishek Chatterjee 

abhinavsehgal
Beginner Level 2
Galaxy Z
Battery truely **bleep**
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