Singh218
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yesterday (Last edited yesterday ) in
Galaxy Z
Bought flip 6 in November then got almost all of its parts changed in January when the display went black due to hinge issue. Then 4 months later got a black spot appear on the screen just above the hinge for which again got everything repaired. Although under warranty but this doesn't justify the loss of time and work due to these issues after spending for flagship. Samsung said if it happens thrice under warranty then they will replace it or refund AFTER NEGOTIATING with me. Selling it off as i also realized that after buying a Rs9999 Samsung care insurance also i need to pay Rs8999 as processing fee to avail it
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yesterday in
Galaxy ZDear Samsung Member,
Greetings from Samsung Customer Support!
We have highlighted your concern to the dedicated team for further discussion on the case. They will contact you as soon as possible. You are our valued customer and we appreciate your patience in this regard. We assure to provide you with the resolution as per the Samsung guidelines.
Warm Regards,
Samsung Customer Support
